Shipping policy

Each item from Balexandert is handmade and uniquely crafted just for you. The production process typically takes 3 to 5 weeks depending on the item(s) in your order. Please note that an additional week is required for processing before your order is shipped. Once your order is complete and has been processed, delivery typically takes 1 to 3 business days.

All shipping costs are calculated based on the weight of your order and will be shown at checkout. We are not responsible for any lost or stolen packages once they have been marked as delivered by the shipping carrier. Please ensure all shipping details are accurate when placing your order. Once your order has shipped, you will receive a confirmation email with tracking information.

For any shipping questions or concerns, contact us at support@balexandert.com.